| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals |
|---|
| TOP17C: Call Management |
| 1 | F1754 | Call Queue Routing Rules | 4 | ZB | ENV | Environment | String | UDC | 10 | 0 |
| 2 | F1755 | Customer Call Master | 74 | ZA | ENV | Environment | String | UDC | 10 | 0 |
| 3 | F48162 | Knowledge Base Tree Names | 8 | KN | ENV | Environment | String | UDC | 10 | 0 |
| 4 | F48164 | Knowledge Base Detail | 31 | KB | ENV | Environment | String | UDC | 10 | 0 |
| TOPH90: ONEWORLD TOOLS |
| 5 | F90705 | Event Activation Status Table | 3 | EA | ENV | Environment | String | UDC | 10 | 0 |
| 6 | F907072 | Subscribed Environments Table | 3 | SN | ENV | Environment | String | UDC | 10 | 0 |
| 7 | F90710 | Event Transfer Table | 7 | ET | ENV | Environment | String | UDC | 10 | 0 |
| 8 | F90712 | Event Transfer Failure Table | 7 | FT | ENV | Environment | String | UDC | 10 | 0 |
| TOPH93: Data Base and Communications |
| 9 | F93012 | Transaction Based Pricing Detail Data Table | 5 | TD | ENV | Environment | String | UDC | 10 | 0 |
User Defined Codes are, by design, customisable and thus will differ from system to system depending on the business requirements.
TOPUDC 17 / EN (Environment) stock values
| Value | Description | Special Handling Code | Hard Coded |
|---|
| 1 | | . | | N |
| 2 | 001 | Facility Manager | | N |
| 3 | 002 | Public Services | | N |
| 4 | 003 | Retail | | N |
| 5 | 004 | Software | | N |
| 6 | 005 | Service Provider | | N |
