| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals |
---|
TOP17: Customer Service Management |
1 | F1721 | Contract Detail | 25 | CD | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
2 | F1725 | Service Contract Services | 2 | ST | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
3 | F3111Z2 | Warranty Claim/Supplier Recovery processing | 120 | WP | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
4 | F3112Z2 | Warranty Claim/Supplier Recovery processing | 139 | WL | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
5 | F31171 | Parts List - Extension | 22 | WS | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
6 | F31171S | Purge Parts List - Extension | 22 | WS | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
7 | F31172 | Routing Instructions - Extension | 27 | WS | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
8 | F31172S | Purge Routing Instructions - Extension | 27 | WS | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
9 | F4801TZ2 | Warranty Claim/Supplier Recovery processing | 78 | WQ | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
TOP17C: Call Management |
10 | F1755 | Case Master | 94 | ZA | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
11 | F1760 | Time Entry | 49 | ZB | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
TOP48: Work Order Processing |
12 | F4801ST | Purge - Work Order Master Tag File | 65 | WA | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
13 | F4801T | Work Order Master Tag File | 65 | WA | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
14 | F4817 | Service Order Extension | 19 | SR | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
15 | F48710 | Work Order Mass Update Template Table | 109 | WT | GLCCV | Category - G/L Covered | String | UDC | 4 | 0 |
User Defined Codes are, by design, customisable and thus will differ from system to system depending on the business requirements.