| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals |
|---|
| TOP17C: Call Management |
| 1 | F1755 | Customer Call Master | 143 | ZA | JC01 | Category Code - Case 01 | String | UDC | 3 | 0 |
| 2 | F1797 | CSMS Address Book Information | 24 | CS | JC01 | Category Code - Case 01 | String | UDC | 3 | 0 |
User Defined Codes are, by design, customisable and thus will differ from system to system depending on the business requirements.
TOPUDC 17 / 01 (Call Category Code 01) stock values
| Value | Description | Special Handling Code | Hard Coded |
|---|
| 1 | | . | | N |
| 2 | MAG | Magazine | | N |
| 3 | NEW | Newspaper | | N |
| 4 | NOT | Unaware of Promotion | | N |
| 5 | OTH | Other | | N |
| 6 | RAD | Radio | | N |
| 7 | TV | Television | | N |
| 8 | WEB | Web Ad | | N |
