| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals | |
|---|---|---|---|---|---|---|---|---|---|---|
| 17C: Call Management | ||||||||||
| 1 | F1755 | Case Master | 145 | ZA | JC03 | Category Code - Case 03 | String | UDC | 3 | 0 |
| 2 | F1797 | S/WM Address Book Information | 26 | CS | JC03 | Category Code - Case 03 | String | UDC | 3 | 0 |
User Defined Codes are, by design, customisable and thus will differ from system to system depending on the business requirements.
UDC 17 / 03 (Call Category Code 03) stock values
| Value | Description | Special Handling Code | Hard Coded | |
|---|---|---|---|---|
| 1 | . | N |