| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals | |
|---|---|---|---|---|---|---|---|---|---|---|
| 17C: Call Management | ||||||||||
| 1 | F48161 | Knowledge Base Codes | 1 | KC | KNLT | Failure Analysis Type | Character | Generic Edit | 1 | 0 |
| 2 | F48162 | Knowledge Base Tree Names | 3 | KN | KNLT | Failure Analysis Type | Character | Generic Edit | 1 | 0 |
| 3 | F48164 | Knowledge Base Detail | 2 | KB | KNLT | Failure Analysis Type | Character | Generic Edit | 1 | 0 |
| 4 | F48165 | Call/Order Knowledge Base | 4 | KX | KNLT | Failure Analysis Type | Character | Generic Edit | 1 | 0 |