| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals |
|---|
| TOP17: Customer Service Management |
| 1 | F1729 | Service Contract Service Package | 6 | SP | RSTM | Time - Guaranteed Response | Numeric | Generic Edit | 5 | 2 |
| 2 | F4801TZ2 | Warranty Claim/Supplier Recovery processing | 72 | WQ | RSTM | Time - Guaranteed Response | Numeric | Generic Edit | 5 | 2 |
| TOP17C: Call Management |
| 3 | F1752 | Call Types | 5 | CT | RSTM | Time - Guaranteed Response | Numeric | Generic Edit | 5 | 2 |
| 4 | F1755 | Customer Call Master | 98 | ZA | RSTM | Time - Guaranteed Response | Numeric | Generic Edit | 5 | 2 |
| TOP48: Work Order Processing |
| 5 | F4801ST | Purge - Work Order Master Tag File | 59 | WA | RSTM | Time - Guaranteed Response | Numeric | Generic Edit | 5 | 2 |
| 6 | F4801T | Work Order Master Tag File | 59 | WA | RSTM | Time - Guaranteed Response | Numeric | Generic Edit | 5 | 2 |
| 7 | F4817 | Service Order Extension | 13 | SR | RSTM | Time - Guaranteed Response | Numeric | Generic Edit | 5 | 2 |
